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Tasks

Setting up multiple voice mail greetings

Task  Corporate Communications ITRM 

The Mitel phone system provides an end user web portal that allows for the management and selection of up to four different voicemail greetings. This feature is a valuable time …

Change your Profile image in Outlook

Task  Corporate Communications ITRM 

Step 1: Login to the Outlook Web App by going to https://outlook.trca.ca/   Step 2: Click on your profile photo / initials in the top right of the screen and …

Email and Document Typography

Task  

Outlook Web App Step 1: Click the settings gear menu in the upper right corner. Step 2: Select Options. Step 3: In the left column menu, under Options > select …

How to set your e-mail out-of-office notification

Task  Corporate Communications 

Note: You must set your “out-of-office” e-mail in Outlook whenever you are away from the office and are unable to respond to email. No other modifications or additions may be …

How to Set Up Email Signatures

Task  Corporate Communications 

Please use the below instructions to set up your Outlook signatures you your devices. Please note that you must set up the signature on each device you use to send …

StaffHub Analytics

Task  Corporate Communications 

The following analytics show use of the StaffHub. Change the date range by clicking on the dates below, and access even more analytics by hovering your mouse near the bottom …

Customer Service Standards

Task  Corporate Communications 

TRCA is dedicated to providing a high quality customer service experience for its stakeholders and customers, both internal and external to the organization. High quality customer service is essential to …

Accessibility

Task  HR 

Here you will find information and updates related to all things Accessibility at TRCA, including TRCA’s compliance requirements under the AODA, Accessibility Fact Sheets as well as what TRCA is doing …

Laserfiche

Task  Data Files 

View the following video series on using Laserfiche.

Keep your web browser up to date

Task  ITRM 

The TRCA Staff Hub, as well as most websites, will not display and function properly in any Internet Explorer version that is lower than version 6. The current version of …