Everything tagged: Technology

Information Technology and Records Management is pleased to announce the implementation of regularly scheduled maintenance for TRCA’s enterprise systems. The scheduled maintenance windows will occur on the first Wednesday of …

QuickHelp was discontinued as of December 15th, 2019 as TRCA moves to the Microsoft Office 365 Support Center for ongoing training and education for Office 365.   As you’ll recall, the QuickHelp online training service was …

Question: I heard the discount from Rogers was 30%, however when I called I was told it was 10%, which discount is correct? Answer: Both discounts are correct.  If you …

Microsoft Teams has enabled us to move from an array of disparate apps to a single, secure hub for workplace collaboration that brings together what our teams need, including chat, …

TRCA, like many organizations, can experience cyber-attacks at any time on any day. Some of our staff have experienced a cyber-attack recently called “CEO FRAUD”. When CEO Fraud is carried …

Since the Information Technology Management (ITM) business unit has launched the ITM Service Desk at the beginning of 2019, our focus has been to continually enhance the service we provide …

Let me be the first to welcome you to Outlook, our new enterprise wide Email and Calendar system.  Our team was busy all weekend moving all your email and calendar information …

Today, Monday April 22nd our 74 Champions started using Outlook as their email and calendar software.  The team was busy all weekend preparing for the migration.  The email for all users …

Information Technology Management (ITM) has lots of exciting news to share with the organization, so thank you in advance for taking the time to read this message in its entirety. …

I am pleased to announce that our move from Lotus Notes for email and calendar is finally here.  The team has been busy planning for the migration of email and …