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Everything tagged: Office 365

Lunch and Learn: Phishing and Security Awareness

Hosted by TRCA’s IT department, this lunch and learn focused on different types of phishing attacks, what to look for when receiving phishing emails and how to avoid phishing attacks. …

Blog October 4, 2021 (Category: ITRM) 


ITRM Lunch and Learn: Teams, OneDrive and Sharepoint

This lunch and learn took place on March 31, 2021 and focused on the specific use for Teams, OneDrive and Sharepoint and some of the new features within Teams and …

Blog April 21, 2021 


File Sharing Best Practices

Blog June 12, 2020 


File Sharing Best Practices

Using a Share link: Using OneDrive you can generate a link to a file or directory that you can share via email or any other web-based platform. Anyone who receives …

Task (Category: ITRM) 


Technology Options for Working Remotely

To All Staff, The purpose of this communication is to reiterate the various options that are available for working remotely using phone, teleconferencing and video conferencing communications. Cellphones and Mitel …

News March 18, 2020 (Type: ITRM) 


Announcement of Scheduled Maintenance for TRCA Enterprise System

Information Technology and Records Management is pleased to announce the implementation of regularly scheduled maintenance for TRCA’s enterprise systems. The scheduled maintenance windows will occur on the first Wednesday of …

Blog December 18, 2019 (Category: ITRM) 


QuickHelp Service Transition

QuickHelp was discontinued as of December 15th, 2019 as TRCA moves to the Microsoft Office 365 Support Center for ongoing training and education for Office 365.   As you’ll recall, the QuickHelp online training service was …

Blog December 17, 2019 (Category: ITRM) 


ALERT – Voicemail Phishing attack via Email

We encourage all staff to become much more diligent when it comes to the social engineering techniques deployed by hackers and attackers.  It is safe to assume that each new …

Blog November 4, 2019 (Category: ITRM) 


Microsoft Teams – Feature Updates

Microsoft Teams has enabled us to move from an array of disparate apps to a single, secure hub for workplace collaboration that brings together what our teams need, including chat, …

Blog August 1, 2019 (Category: ITRM) 


It’s Phishing Season – Don’t Get Hooked !

TRCA, like many organizations, can experience cyber-attacks at any time on any day. Some of our staff have experienced a cyber-attack recently called “CEO FRAUD”. When CEO Fraud is carried …

Blog July 25, 2019 (Category: ITRM)