Everything tagged: ITM

Now that all of TRCA are on Office 365 using Outlook, we have designed a solution that will automatically update the Microsoft directory and Staff Directory on the Hub using …

Microsoft Teams has enabled us to move from an array of disparate apps to a single, secure hub for workplace collaboration that brings together what our teams need, including chat, …

TRCA, like many organizations, can experience cyber-attacks at any time on any day. Some of our staff have experienced a cyber-attack recently called “CEO FRAUD”. When CEO Fraud is carried …

Since the Information Technology Management (ITM) business unit has launched the ITM Service Desk at the beginning of 2019, our focus has been to continually enhance the service we provide …

As we embrace Office 365, Teams and One-drive as our new corporate productivity tools we will be sharing valuable insights from users across TRCA so everyone can benefit. Our focus …

Information Technology Management (ITM) is once again offering several hands-on lab sessions at Head Office (Waterfront Room): Outlook Made Easy – Wednesday, June 26th (10:00 a.m. – 11:00 a.m.) Teams: …

The Mitel phone system provides an end user web portal that allows for the management and selection of up to four different voicemail greetings. This feature is a valuable time …

Hello TRCA Staff, The Office 365 Harmony team is holding one more Outlook training session. Date: Monday, May 27 Time: 10am – 12pm Location: Waterfront Room (101 Exchange Ave) You …

Let me be the first to welcome you to Outlook, our new enterprise wide Email and Calendar system.  Our team was busy all weekend moving all your email and calendar information …

Good Morning TRCA Staff, The big day is almost here, and we wanted to give you a few last-minute updates before the migration starts. A quick reminder that we had 74 …