Everything tagged: IT

Using a Share link: Using OneDrive you can generate a link to a file or directory that you can share via email or any other web-based platform. Anyone who receives …

To All Staff, The purpose of this communication is to reiterate the various options that are available for working remotely using phone, teleconferencing and video conferencing communications. Cellphones and Mitel …

Please use the below instructions to use GotoMeeting as a Meeting Host. Please note that meetings must be first requested using the ITRM Service Desk. Note: Before starting, please ensure …

If you will not be at your desk to receive phone calls on your office phone, please ensure that you forward your calls to your TRCA mobile device, if applicable. …

The Mitel phone system provides an end user web portal that allows for the management and selection of up to four different voicemail greetings. This feature is a valuable time …

I am pleased to announce that our move from Lotus Notes for email and calendar is finally here.  The team has been busy planning for the migration of email and …

Welcome to 2019 and to all the great things ahead in this new year. Your Information Technology Management (ITM) business unit has been rapidly evolving to become your trusted partner …

Here is a step-by-step guide to managing your voice mail greetings. Every TRCA staff with an office phone line and/or TRCA-issued mobile device is required to update their voicemail in …

https://support.trcastaff.ca/servicedesk/customer/portal/1 Welcome to Information Technology and Records Management (ITRM) at TRCA. ITRM is a business unit within Corporate Services.  We are responsible for the Information and Technology vision and direction …

In preparation for TRCA’s transition to Office365, Microsoft has provided TRCA Staff with access to an online learning portal called QuickHelp. For an introduction to Quickhelp, please watch the video …