Teams Phone Launch Complete!
August 19, 2022
Good morning,
The full launch of Teams Phone is now complete!
TRCA’s main line 416-661-6600 now rings directly into the Teams system allowing call transfers from the auto-attendant menu to ring to your Teams client.
What additional changes should I be aware of?
- NEW! Teams conference phones have been deployed
- Mitel equipment will be decommissioned and physical handsets will be collected from existing offices
Here’s a reminder of support resources available.
- Review TRCA’s Teams Phone User Guide
- Review Microsoft’s Teams Calls Video Training & more
- ITRM will be hosting Teams Phone Lunch & Learn in the near future
If you have any questions, please feel free to reach the ITRM Service Desk through:
Calling the ITRM Service Desk: 416-667-6275 NEW!
Submitting a request: ITRM Service Desk
Visiting the ITRM Service Desk: Located on the 2nd floor, South Side of 101 Exchange Ave