from CEO
Customer Service Standards
January 24, 2019As TRCA prepares for the opportunities and challenges ahead in 2019, we recognize that business excellence will be one of the keys to achieving the goals of our updated strategic …
Happy Holidays!
December 14, 2018As the holiday season approaches, I would like to take this opportunity to thank you for your support in delivering on TRCA and partner priorities. I have had an opportunity …
Updated TRCA Strategic Plan
November 14, 2018I am pleased to announce that the Board of Directors has endorsed the five year update to TRCA’s Strategic Plan, which reflects input from staff, stakeholders and Board members. The …
TRCA 2017 Annual Report
July 20, 2018I am pleased to share with you the online version of the Toronto and Region Conservation Authority 2017 Annual Report — presented this year around the theme of “collective impact”. …
TRCA Governance Review
May 10, 2018Over the last several months, I have held discussions with various committees and divisions about how best to implement changes to the current TRCA Committee structure while maintaining a collaborative …
Modernizing TRCA’s Business Technology with Office 365
March 20, 2018I am excited to share with you our recent decision to move toward Microsoft Office 365 as the primary business applications platform for TRCA. Our migration to Office 365 from …
Corporate Services Realignment
February 28, 2018I am pleased to announce that, effective March 1, 2018, all support service business units at the Toronto and Region Conservation Authority (TRCA) will form a centralized division known as …