Communications, Marketing and Events: Tools & Resources

Social Media

Social Media Post Request Form » Use this form to request Facebook, Instagram, Twitter or Linkedin posts on the TRCA corporate social media accounts. Please enter your request at least …

Changing Your Voicemail on Mitel Office Phone

Here is a step-by-step guide to managing your voice mail greetings. Every TRCA staff with an office phone line and/or TRCA-issued mobile device is required to update their voicemail in …

TRCA Logo Use and Corporate Templates

At its meeting on July 20, 2018 the TRCA Board of Directors approved a recommendation to adopt a refreshed TRCA logo (see report). The new logo replaces the words “For …

Event Registration and Calendar Submissions

The main TRCA events calendar brings together events from across TRCA. Some of these events may be published to additional calendars on other TRCA websites where appropriate. If registration is …

Newsletters

Newsletters at TRCA are managed through a corporate Mailchimp account, and adhere to TRCA branding guidelines, along with various legislation, including the Canadian Anti Spam Legislation (CASL), Accessibility for Ontarians …

Customer Service Standards

TRCA is dedicated to providing a high quality customer service experience for its stakeholders and customers, both internal and external to the organization. High quality customer service is essential to …

StaffHub Analytics

The following analytics show use of the StaffHub. Change the date range by clicking on the dates below, and access even more analytics by hovering your mouse near the bottom …

How to Set Up Email Signatures

Please use the below instructions to set up your Outlook signatures you your devices. Please note that you must set up the signature on each device you use to send …

How to set your e-mail out-of-office notification

Note: You must set your “out-of-office” e-mail in Outlook whenever you are away from the office and are unable to respond to email. No other modifications or additions may be …

Change your Profile image in Outlook

Step 1: Login to the Outlook Web App by going to https://outlook.trca.ca/   Step 2: Click on your profile photo / initials in the top right of the screen and …

Setting up multiple voice mail greetings

The Mitel phone system provides an end user web portal that allows for the management and selection of up to four different voicemail greetings. This feature is a valuable time …

Forwarding Your Voicemail from Mitel Office Phone to your mobile phone

If you will not be at your desk to receive phone calls on your office phone, please ensure that you forward your calls to your TRCA mobile device, if applicable. …

Host a GotoMeeting

Please use the below instructions to use GotoMeeting as a Meeting Host. Please note that meetings must be first requested using the ITRM Service Desk. Note: Before starting, please ensure …