| PRIORITY DRIVER |
| LEARNING & DEVELOPMENT |
| Champions |
| Natalie Blake and Darryl Gray |
| Project Description & Goals |
| Establishment of a clear L&D policy to support equitable access to learning and development opportunities for employees. Incorporated in the policy with be business unit ‘team day of learning/professional development day’. Introduction of development goals as part of the PDP process. |
| Scope |
In Scope:
- Internal and external learning and development
Out of Scope:
- Budget allocation (addressed via different scorecard)
|
| Deliverables |
- Development of L&D policy with equitable access to L&D opportunities, clear process for L&D approvals
- Implementation of Development Plans for required employees
- Implementation of team learning/professional development days
- Explore cross divisional learning opportunities
|
| Progress Made to Date |
NOVEMBER 2020:
- TRCA’s new Learning and Development Policy is currently in development
- Development Plans have been implemented as part of the Performance Development Program. Development Plans are required for all employees who participate in the Performance Development Plan program
DECEMBER 2020:
- TRCA’s new Learning and Development Policy is complete and will be reviewed by SLT in January 2021.
- Development Plans were implemented as part of the Performance Development Program and completed as part of the 2021 PDP year-end review process for required employees.
JANUARY 2021:
- TRCA’s new Learning and Development Policy approved at SLT.
- Development Plans established for required employees for 2021 performance year.
- Learning Management System (LMS) to launch February 1, 2021 providing employees with:
- Centralized robust course catalogue for equitable learning opportunities for employees
- Mechanism to track training, certifications, progress and performance
- Clear mechanism for training eligibility and approval tied to the L&D policy for course requests
FEBRUARY 2021:
- Release of communications to both employees and supervisors leading up to and at the time of launch of the new LMS and L&D Policy to support the change management of the new policy and program.
- TRCA’s new Learning and Development Policy launched. Manager tactical calls held to review and answer questions on the new L&D Policy.
- Learning Management System (LMS) launched in Ceridian Dayforce on February 1, 2021. Several tools released on the Staff Hub – HR page in conjunction with the launch to support employees and supervisors in navigating and using the LMS including:
- LMS Employee Guide
- LMS Supervisor Guide
- Quick Tips – How to enroll in a Webinar Course
- Quick Tips – How to enroll in a Classroom Course
- Live QA Sessions made accessible to staff to support LMS or L&D Policy questions
- 2021 Learning and Development Calendar posted on the Staff Hub to support the transition to the LMS Learning Catalogue.
- Processes established for upload active position required and legislatively required certifications to the LMS.
- Power user training delivered to the administration teams across TRCA divisions to support the new L&D Policy application, LMS usage and certification conversion process.
- LMS Catalogue populated with current training and COR training rolled out using the new LMS.
- Plan to continue to grow the LMS Catalogue and L&D 2021 Training Calendar.
|
| Measurements of Success |
- Increased engagement scores following the development of the L&D policy
- Percentage of employees who have participated in L&D activities by division
- Average Participant Satisfaction with internal L&D Programs
- Percentage of required employees with established Development Plans documented in Ceridian
|
| Dates |
- Project Start Date: October 2020
- Anticipated Project Completion Date: May 2021
|
