ITRM
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Access VPN From Your Computer Task
Virtual Private Networking (VPN) allows TRCA staff to access the internal TRCA network from a remote location. Use the following instructions to configure VPN on your computer. Step 1: …
Change your Profile image in Outlook Task
Step 1: Login to the Outlook Web App by going to https://outlook.trca.ca/ Step 2: Click on your profile photo / initials in the top right of the screen and …
File Sharing Best Practices Task
Using a Share link: Using OneDrive you can generate a link to a file or directory that you can share via email or any other web-based platform. Anyone who receives …
Forwarding Your Voicemail from Mitel Office Phone to your mobile phone Task
If you will not be at your desk to receive phone calls on your office phone, please ensure that you forward your calls to your TRCA mobile device, if applicable. …
Host a GotoMeeting Task
Please use the below instructions to use GotoMeeting as a Meeting Host. Please note that meetings must be first requested using the ITRM Service Desk. Note: Before starting, please ensure …
Install the Okta Browser Plugin Task
The first time you login to Okta with your browser, you may be prompted to install the Okta Browser Plugin. The plugin is available for Microsoft Edge*, Firefox and Chrome. …
Information Technology and Records Management Task
https://support.trcastaff.ca/servicedesk/customer/portal/1 Welcome to Information Technology and Records Management (ITRM) at TRCA. ITRM is a business unit within Corporate Services. We are responsible for the Information and Technology vision and direction …
Keep your web browser up to date Task
The TRCA Staff Hub, as well as most websites, will not display and function properly in any Internet Explorer version that is lower than version 6. The current version of …
Secure your Checkfront Account with Two Factor Authentication Task
Step 1: Download and install the Okta Verify App from either the Google Play or Apple App Store on your mobile device Step 1: Download and install the Okta Verify …
Secure your WordPress Account with Two Factor Authentication Task
Step 1: Download and install the Okta Verify App from either the Google Play or Apple App Store on your mobile device if not already installed on your device. Note: …