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QuickHelp Service Transition

December 17, 2019

QuickHelp was discontinued as of December 15th, 2019 as TRCA moves to the Microsoft Office 365 Support Center for ongoing training and education for Office 365.  

As you’ll recall, the QuickHelp online training service was provided to help staff become more familiar with the Office365 suite of products, upon migration from Lotus Notes.  Thanks to the extensive training provided by the ITRM team and the abundance of resources available from Microsoft, TRCA no longer requires QuickHelp. 

Moving forward, if you have any questions, the knowledgeable staff at the ITRM Service Desk are available to help at your earliest convenience. 

You can reach them by: 

Calling the ITRM Service Desk: 416.661.6600 ext. 4357 (HELP) 

Submitting a request: ITRM Service Desk 

Visiting the ITRM office: Located on the 2nd floor, South Side of 101 Exchange Ave 

For help on Microsoft topics: 

Click here to access the Microsoft Training Centre  

Click here to view Microsoft Video Training