Blog categories: ITRM
Outlook Training – Monday, May 27
Blog May 23, 2019 Daniela Macleod
Hello TRCA Staff, The Office 365 Harmony team is holding one more Outlook training session. Date: Monday, May 27 Time: 10am – 12pm Location: Waterfront Room (101 Exchange Ave) You …
Welcome to Outlook
Blog May 6, 2019 Dan Clayton
Let me be the first to welcome you to Outlook, our new enterprise wide Email and Calendar system. Our team was busy all weekend moving all your email and calendar information …
Pre-Flight Checklist for your move to Outlook
Blog May 2, 2019 Daniela Macleod
Good Morning TRCA Staff, The big day is almost here, and we wanted to give you a few last-minute updates before the migration starts. A quick reminder that we had 74 …
Outlook Migration Update
Blog April 22, 2019 Dan Clayton
Today, Monday April 22nd our 74 Champions started using Outlook as their email and calendar software. The team was busy all weekend preparing for the migration. The email for all users …
Microsoft Outlook and Office 365 Harmony – Ready Set Go !
Blog April 10, 2019 Dan Clayton
Information Technology Management (ITM) has lots of exciting news to share with the organization, so thank you in advance for taking the time to read this message in its entirety. …
Microsoft Outlook Update – All systems GO !
Blog April 4, 2019 Dan Clayton
The project team is hard at work preparing our systems to migrate our email and calendar from Lotus Notes to Microsoft Outlook, the project is progressing on track. At this …
Get ready for Microsoft Outlook !
Blog April 1, 2019 Dan Clayton
I am pleased to announce that our move from Lotus Notes for email and calendar is finally here. The team has been busy planning for the migration of email and …
World Backup Day – March 31
Blog March 31, 2019 Daniela Macleod
TRCA has approximately 700 full-time staff using a combined 30 terabytes of data. Information is central to everything we do and today, World Backup Day, serves as a very important …
International Women’s Day 2019 (Balance for Better)
Blog March 8, 2019 Dan Clayton
For the past 100 years March 8th has been recognized around the world as International Women’s Day (IWD) bringing attention to the power of gender diversity and inclusion. This year …
Approval Feature added to ITM Service Desk Portal
Blog March 1, 2019 Dan Clayton
The service desk continues to be a great success as we received 497 requests and resolved 428 requests in February with a completion rate of over 86%. This success is also evident …