Blog categories: ITRM
International GIS Day
Blog November 17, 2021 Daniela Macleod
Happy GIS Day!! Today is the international celebration of Geographic Information Systems (GIS). GIS is a scientific framework for gathering, analyzing, and visualizing geographic data to help us make better decisions …
Lunch and Learn: Phishing and Security Awareness
Blog October 4, 2021 David Todd
Hosted by TRCA’s IT department, this lunch and learn focused on different types of phishing attacks, what to look for when receiving phishing emails and how to avoid phishing attacks. …
Accessibility for Websites and Digital Content
Blog April 21, 2021 David Todd
Understanding Digital Accessibility As technology evolves, more people are using a diverse range of devices including smartphones, tablets, laptops and a wide range of assistive technology to access TRCA’s digital …
Now accepting BIDA (GIS) requests on the ITRM Service Desk
Blog December 1, 2020 Daniela Macleod
Business Intelligence and Data Analytics (BIDA) is retiring the Geomatics Request Database on Lotus Notes and joining the existing ITRM Service Desk. Now there is one platform for all your …
International GIS Day
Blog November 18, 2020 Daniela Macleod
Happy GIS Day!! Today is the international celebration of Geographic Information Systems (GIS). GIS is a scientific framework for gathering, analyzing, and visualizing geographic data to help us make better …
New Features in Microsoft Teams
Blog August 13, 2020 David Todd
Microsoft has released some great new features in Microsoft Teams that TRCA staff can take advantage of, please follow the below instructions to turn on these new features if you …
Virtual Meeting Software Survey
Blog March 4, 2020 David Todd
The ITRM Business Unit is conducting a survey to better understand what virtual meeting services in use across the organization and to find out what the experience has been with …
Announcement of Scheduled Maintenance for TRCA Enterprise System
Blog December 18, 2019 Dan Clayton
Information Technology and Records Management is pleased to announce the implementation of regularly scheduled maintenance for TRCA’s enterprise systems. The scheduled maintenance windows will occur on the first Wednesday of …
QuickHelp Service Transition
Blog December 17, 2019 Dan Clayton
QuickHelp was discontinued as of December 15th, 2019 as TRCA moves to the Microsoft Office 365 Support Center for ongoing training and education for Office 365. As you’ll recall, the QuickHelp online training service was …
Mobile EMM Enrollment
Blog November 19, 2019 Daniela Macleod
All corporate devices for communication purposes used by one or more staff as well as personal-owned devices that access TRCA information (e.g. Outlook, Teams, etc.) must be enrolled into the …