Blog posts by Dan Clayton
Announcement of Scheduled Maintenance for TRCA Enterprise System
Blog December 18, 2019
Information Technology and Records Management is pleased to announce the implementation of regularly scheduled maintenance for TRCA’s enterprise systems. The scheduled maintenance windows will occur on the first Wednesday of …
QuickHelp Service Transition
Blog December 17, 2019
QuickHelp was discontinued as of December 15th, 2019 as TRCA moves to the Microsoft Office 365 Support Center for ongoing training and education for Office 365. As you’ll recall, the QuickHelp online training service was …
ALERT – Voicemail Phishing attack via Email
Blog November 4, 2019
We encourage all staff to become much more diligent when it comes to the social engineering techniques deployed by hackers and attackers. It is safe to assume that each new …
Are you looking to make change ? – Click Here
Blog September 30, 2019
Are you thinking that you need a change of pace, change of perspective or just need to be part of making change happen. Would you like to work with the …
Frequently Asked Questions Regarding Policy CS 4.03 Mobile Device Governance
Blog September 12, 2019
Question: I heard the discount from Rogers was 30%, however when I called I was told it was 10%, which discount is correct? Answer: Both discounts are correct. If you …
It’s Phishing Season – Don’t Get Hooked !
Blog July 25, 2019
TRCA, like many organizations, can experience cyber-attacks at any time on any day. Some of our staff have experienced a cyber-attack recently called “CEO FRAUD”. When CEO Fraud is carried …
Announcing the new ITM Database Request Service
Blog July 23, 2019
Since the Information Technology Management (ITM) business unit has launched the ITM Service Desk at the beginning of 2019, our focus has been to continually enhance the service we provide …
Microsoft Teams Tips
Blog July 12, 2019
As we embrace Office 365, Teams and One-drive as our new corporate productivity tools we will be sharing valuable insights from users across TRCA so everyone can benefit. Our focus …
Welcome to Outlook
Blog May 6, 2019
Let me be the first to welcome you to Outlook, our new enterprise wide Email and Calendar system. Our team was busy all weekend moving all your email and calendar information …
Outlook Migration Update
Blog April 22, 2019
Today, Monday April 22nd our 74 Champions started using Outlook as their email and calendar software. The team was busy all weekend preparing for the migration. The email for all users …