Sun Life Group Benefits Claims System is Now Operational

June 21, 2022

Please see the following update concerning the recent disruption to Sun Life’s group benefits system:

Sun Life’s group benefits claims system is now operational.

Sun Life has prepared this Bulletin for plan members to let you know the issue has been fully resolved.

Sun Life understands you have many questions on their system issue. These FAQs provide information on the source of the issue and other information to further support you.

Sun Life would like to thank you again for your patience and they apologize for any inconvenience this issue may have caused.